Customer Highlights
Global technology and services company with a wide range of products and services, including hybrid cloud, artificial intelligence, and machine learning. They offer these products and services to a wide range of clients, including individuals, small and medium enterprises, large corporations, financial institutions, and public sector entities. This customer operates in more than 170 countries and is on the Forbes Fortune 500 list.
Challenges
- Meet rapidly evolving business requirements while maintaining regulatory compliance
- Maintain security posture of their large multi-vendor network
- Implement an automated change review and management process for network firewalls
Business Impact and Results
- Continuous and automated compliance validation for all firewall changes
- Reduction in time spent reviewing change requests
- Increased success rate of maintenance windows due to improved network change management
Continuous Compliance
Previously, this organization struggled with rapidly and reliably evolving the network to meet business requirements, while maintaining regulatory compliance. Despite a robust design and review process for network changes, network changes frequently failed to meet the desired outcome and caused outages, requiring multiple maintenance windows to address.
They wanted to improve change testing to ensure that proposed changes meet the desired goals, do not violate compliance requirements, or create a network outage. The solution needed to seamlessly integrate into the new automated change management workflow they were building. They found that solution in Batfish Enterprise.
Using Batfish Enterprise, they now automatically evaluate proposed firewall changes to ensure that critical services such as Cisco Webex, Box, and Slack are not impacted, as well as ensure that the changes meet regulatory compliance requirements. Using the Batfish Enterprise APIs, they fully integrated this capability into their end-to-end change management workflow, which included ServiceNow as the ITSM and Slack for real-time collaboration and notifications.
Learn First Hand: View Intentionet’s Change Review workflow demonstration
Comprehensive and Automated Change Analysis
Digital transformation is driving business strategy and network investments. Companies that successfully make the shift realize higher revenues and lower operational costs. It is critical that the network evolve rapidly and reliably in response to business needs.
Change automation is essential to enabling network engineering and operations teams to safely deliver the many changes required every week. To effectively deliver business-requested changes, they need a comprehensive, production-scale validation system. Instead of creating a parallel test network, with Batfish Enterprise you get an exact mathematical replica of your network that predicts the impact of changes and validates them in minutes before deploying any updates to production.
The network change design, review, and implementation workflow built into Batfish Enterprise transforms the change management process. It eliminates the need for multiple maintenance windows to address a single service request and prevents change-induced network outages. Batfish Enterprise APIs also enable the integration of comprehensive, production-scale change analysis into existing ITSM systems as well as custom automated workflows.
About Intentionet, Inc.
Intentionet are network validation and automation pioneers. Intentionet’s award-winning platform, Batfish Enterprise, enables pre-deployment validation, the foundation of any network automation workflow. Network engineering and operations teams are using Batfish Enterprise to validate planned changes before deploying them into production. Batfish Enterprise predicts the impact of network changes and ensures that the security, reliability, and compliance of the network is never compromised.
Intentionet, Batfish, and Batfish Enterprise are registered trademarks of Intentionet, Inc.
